Framework — T/$/S pathology scoring

Every process is scored on three independent axes, each 0-10 with evidence-backed rationale.

T-score (time-waste, 0-10)

Score	Signal
0	No time waste detected; process is nearly instant or non-repetitive
1-3	Minor repetition or context-switching; <30 min/week impact
4-6	Daily repetition OR 3+ system context-switches; 1-5 hr/week impact
7-9	Hours of daily repetition; severe context-switching; 5-20 hr/week impact
10	Process is dominantly time-waste; an operator’s full-time job is the waste itself

$-score (money-leak, 0-10)

Score	Signal
0	No monetary loss detected
1-3	Occasional small losses; <$500/month estimated
4-6	Recurring losses; $500-5K/month estimated
7-9	Major recurring losses; $5K-50K/month estimated
10	Catastrophic; $50K+/month or business-survival-threatening

S-score (scalability-ceiling, 0-10)

Score	Signal
0	Process scales linearly with no human-effort growth
1-3	Some scaling friction; occasional process improvement needed
4-6	Linear cost growth with volume; quality declines at 2x volume
7-9	Severe scaling ceiling; quality breaks at 1.5x volume; single-person dependency
10	Process cannot scale beyond current volume without rebuild

Handoff + shadow process flags

• Handoff — process touches another process across a department boundary with measurable decay (data loss, time delay, quality drop)
• Shadow — gap between the official SOP and lived operator reality (sticky notes, group chats, Excel side-cars)